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CONSULTANT

Company: HCL Axon
Location: Texas City
Posted on: August 27, 2020

Job Description:

CONSULTANT SR Number HCLI/HCLI/2020/ Country USA No. of Positions 1 Auto req ID BR Experience 4.5-8 Years Skill (Primary) Infrastructure Management Services (IMS)-Windows-VMWare Qualification BE/B.Tech (Hons), MCA, ME/M Tech Location Texas Employee Group Business Line FT Job Description (Posting). Excellent understanding of VMWare concepts, resource management framework like creation of resource pools, adding VMs into resource pools and prioritizing resource allocations. VMware Infrastructure- OS and application Installations, User Creations, File Permissions, Performance Monitoring and maintenance of day-day activities. Patch Management of ESX/i Hosts using VMware Update Manager (VUM). Extensive experience working with vMotion and Storage vMotion technologies. Issue Management and troubleshooting on VMware ESX/i server, Virtual machines through Virtual Center Server or VI client. Experience in configuring and maintaining VMware HA, DRS clusters and vMotion. Strong understanding of VMware Networking concepts like configuration of DB Switches, port groups, NIC Teaming and VLANs. Installation and configuration of VMWare ESX/i Host Server. Virtual Center Installation Upgrade ESXi Hosts Upgrade from 5.X to 6.X or Patch Update for ESXi Hosts P2VV2V Managing Hardware related issue Vendor coordination Handling various servers like HP Proliant DL580380 G7G8G9, BL 685 G7G8G8 & IBM XSeries. Proficiency in preparing Reports to track various data trends related to the process; especially to monitor productivity goals. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To provide support for on call escalations and doing incident & problem management (3.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (5.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. Entity INFRA

Keywords: HCL Axon, Texas City , CONSULTANT, Professions , Texas City, Texas

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