Lead UX Designer
Company: eTeam
Location: Texas City
Posted on: April 24, 2024
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Job Description:
Job Description :
The Lead User Experience (UX) Designer will create and oversee the
thoughtful design of digital products taken from research to
prototype. The UX Designer will work as part of customer's Strategy
and Digital Transformation team and with others across Digital
Product Management and Experience Design to identify design
problems, devise elegant solutions, inform strategic design and
user experience decisions, and rapidly test and iterate designs for
clients. The role will drive strategy for designing digital
interactions across user journeys and use an iterative process to
refine, prototype, test, and communicate solutions.
The Lead UX Designer will be a key voice in solving meaningful and
complex problems in healthcare. Through critical thinking,
excellent product development knowledge, and deep technical skills.
This role will have a deep understanding of human-centered design
and an endless desire to create best-in-class experiences that meet
or surpass user needs and expectations.
Job Duties:
Lead a team of designers in the discovery and defining of quality
user experiences for new and ongoing products, mentoring and
guiding junior designers, and ensuring alignment with best-in-class
practices and standards.
Maintain ownership of the product vision by providing creative
solutions for end-to-end user experiences, facilitating
cross-functional team collaboration, driving execution and
deliverables, and ensuring product design is in line with company
standards.
Mentor, guide, and partner with designers in achieving the optimal
balance of functionality, usability, and quality of the
product.
Provide quality feedback and creative solutions to problems while
working alongside leadership to ensure a high level of quality
across all product features.
Collaborate with product management, business, marketing,
engineering, and other designers to define and implement pragmatic
solutions for customer's digital product experiences.
Identify and drive user research opportunities to help inform and
validate design decisions.
Create low-fidelity wireframes, prototypes, flow diagrams, etc.
that help to communicate and gain alignment on proposed
solutions.
Provide the user centered perspective and requirements during Epic
and Feature definition.
Present and defend concepts to peers and executive level
stakeholders to gain alignment and set a path forward.
Assist UX Researchers in conducting product evaluations and
collecting user feedback for incorporation into further iterations
of your design.
Establish and promote design guidelines, best practices and
standards through the implementation and maintenance of customer's
design system.
Advocate and evangelize for design thinking and user-centered
design.
Collaborate with UI designers in the creation of High-fidelity
prototypes.
Begin to recognize patterns or opportunities within the product and
communicate those with your product team
Develop the process/approach for attacking a design problem, using
known methods, and anticipating problems.
Be able to think strategically across products and experiences.
Identify new opportunities based on customer needs that support the
business objectives.
Anticipate and recognize technical or product constraints that will
negatively impact the user experience and facilitate alignment
sessions with the product team.
Conduct competitive research and create summarized findings with
recommendations.
On large-scale projects, define the end-to-end experience and
coordinate with other designers to ensure dependencies are
understood and we deliver a world-class product.
Lead discussions/workshops with business, marketing, and product
stakeholders to define strategic goals and how to achieve them
iteratively.
Can easily recognize patterns or strategic opportunities across
products and experiences and take ownership to drive it forward
with product owners.
Guide and advise external vendors & agencies on our UX practices
and standards.
Expertly plan, drive, and facilitate workshops when necessary.
Anticipate and recognize impacts or opportunities to a customer
segment and facilitate alignment sessions with senior leaders.
Assess new demand, understand the UX and research impacts, and
draft a plan and level-of-effort.
Evaluate vendor proposals or SoWs and guide and advise on UX and
research needs.
Onboard new designers to the team in order to get them up to speed
and assist in training on company-wide design standards.
Required Work Experience:
8-10 years of experience in design of digital product experiences
using dedicated design tools and digital processes.
Demonstratable experience of utilizing user research to inform
and/or validate design decisions.
Experience creating user flows, journey maps, service blueprints,
personas, low-fidelity wireframes and/or prototypes.
Experience conducting competitive analysis and other relevant
research.
Education:
Bachelors degree in human-Computer Interaction, Visual
Communications, web design, Design Thinking, Design Strategy, or
related field.
Keywords: eTeam, Texas City , Lead UX Designer, Other , Texas City, Texas
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