Detention Officer - Support Service Officer

Company: Rockwall County, Texas - Sheriff's Office
Location: Texas City
Posted on: June 14, 2022

Job Description:

Salary $41,000 Annually

SUMMARY: A Support Services/Detention Officer provides custodial care necessary for the security and well-being of inmates confined in the Rockwall County Detention Center. Responsibilities include supervising and training inmate workers in the proper operations of kitchen, laundry and custodial areas of the jail to ensure safety and sanitation guidelines are met.

ESSENTIAL JOB FUNCTIONS:

Trains Support Services Officer on the proper operations of kitchen, laundry and custodial areas of the jail to ensure safety and sanitation guidelines are met.
Conducts inspections of jail, checking for cleanliness and proper food handling practices.
Trains inmate workers on the proper way to clean, do laundry, prepare and store food.
Oversees and/or assists inmate workers with food and beverage items.
Assists the supervisor in the oversight and preparation of food and beverage items.
Maintains inventory of food, cleaning products, laundry supplies and personal hygiene products.
Attends meetings for the purpose of conveying and/or gathering information required to perform functions.
Cleans utensils, equipment, and the storage, food preparation, serving and eating areas to maintain sanitary conditions and meet health and safety requirements.
Estimates food preparation amounts and adjusts recipes if required for the purpose of meeting mandated nutritional requirements, projected meal requirements and minimizing waste.
Inspects food items and/or supplies received for the purpose of verifying quantity and specifications of orders and/or complying with mandated health requirements.
Monitors kitchen areas for the purpose of ensuring a safe work environment.
Records equipment malfunctions for the purpose of maintaining equipment in a safe working order.
Stocks food, condiments and supplies to maintain adequate quantities and security of items.
Assists the supervisor in the oversight and preparation of food and beverage items (e.g. transport preparation, temperature monitoring etc.) for purpose of ensuring department objectives are achieved.
Performs coverage for other positions within area of responsibility for the purpose of ensuring overall coverage of food service operations.
Performs other duties as assigned.

SUPERVISORY/BUDGET RESPONSIBILITIES:

This position has no supervisory or budget responsibility.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of rules, regulations, policies and procedures involved in the daily operation and control of county jail facility.
Ability to understand multi-step written and oral instructions.
Knowledge of health and safety standards; cooking; and safety practices and procedures.
Ability to communicate with diverse groups; set priorities; work with inmates and establish and maintain effective working relationships as a part of a team.
Ability to perform basic math, including calculations, percent's and/or ratios.
Ability to operate kitchen and laundry appliances such as tilt cooker, mixer, coffee machine, flat top grill, ice machine, dishwasher, washer, dryer, floor buffer, floor viper and oven.
Knowledge of computer software, such as JMS, Keefe Commissary Network, Securus, Microsoft Word, Excel, and Outlook.
MINIMUM QUALIFICATIONS:

Applicants for Detention Officer position(s) must be at least 18 years of age on the date of employment.
Applicants must be high school graduate or have passed a General Education Development (GED) test indicating high school graduation level upon conditional job offer.
Applicants must be a U.S. citizen and a resident of the contiguous United States for a period of time sufficient to conduct a comprehensive background investigation. Consideration given for military overseas assignments.
If a military veteran, applicant must not have been discharged from any military service under less than honorable conditions and must not have been convicted of any court-martial higher than a summary.
Applicant must pass all phases as required for the position being sought.
Applicant must possess a current valid Texas driver's license. (Out of State applicants accepted, but current valid Texas driver's license is required at time employment begins.)
No Felony convictions.
No Misdemeanor (A) convictions.
No Misdemeanor (B) convictions in last ten years.
No family violence convictions including Class (C).
Applicants must have a favorable employment history. All information given regarding past employment will be thoroughly checked.
Applicants must be eligible for licensing by the Texas Commission on Law Enforcement (TCOLE) if not presently licensed. The applicant must attend a 96 hour Jailer Certification course in order to receive their Jailer License. The course must be taken within one year of employment with the Rockwall County Sheriff's Department.
Applicants should have a good communication and computer skills and also demonstrate comprehensive reading and comprehension skills.
Most positions will require working a 12 hour shift, with shifts being 6:00 AM to 6:00 PM and 6:00 PM to 6:00 AM.
Shifts operate on set days off with one 8 hour shift each week:
3 days on, 4 days off
4 days on / 3 days off (4th day is an 8 hour shift)
(Hours & Shifts are subject to change.)
Applicants must be able to work all shifts, holidays and weekends.
Ability to successfully complete a food safety course and obtain food safety certification.
No worse than 20/50 vision rating in each eye, correctable to 20/20 in both eyes. The Rockwall County Sheriff's Office uses the Department of Transportation standard vision test. The exam includes moving your eyes left to right, up and down and able to see three different colors: red, yellow, and green (just like a stop light)
Must have normal hearing and normal color vision, with or without correction.

WORKING CONDITIONS:

Position works in an office, warehouse, recreation center, kitchen, and jail environment with daily exposure to environmental conditions. Exposure to health and safety conditions is constant. Required protective equipment includes oven mitts, gloves, caps, and fire extinguisher. Frequently, standing, walking, reaching, pushing/pulling, bending, and talking are required. Occasionally, fine dexterity, lifting, carrying, sitting, kneeling, crouching and twisting are required.

CONDITIONS OF EMPLOYMENT:

Must be available to work a flexible schedule, including weekends, holidays and in emergency situations as needed.
Must successfully complete a pre-employment drug screen.
Must successfully complete a background investigation.

Must Successfully complete physical examination
Must successfully complete a psychological examination

SUMMARY: A Support Services/Detention Officer provides custodial care necessary for the security and well-being of inmates confined in the Rockwall County Detention Center. Responsibilities include supervising and training inmate workers in the proper operations of kitchen, laundry and custodial areas of the jail to ensure safety and sanitation guidelines are met.

ESSENTIAL JOB FUNCTIONS:

Trains Support Services Officer on the proper operations of kitchen, laundry and custodial areas of the jail to ensure safety and sanitation guidelines are met.
Conducts inspections of jail, checking for cleanliness and proper food handling practices.
Trains inmate workers on the proper way to clean, do laundry, prepare and store food.
Oversees and/or assists inmate workers with food and beverage items.
Assists the supervisor in the oversight and preparation of food and beverage items.
Maintains inventory of food, cleaning products, laundry supplies and personal hygiene products.
Attends meetings for the purpose of conveying and/or gathering information required to perform functions.
Cleans utensils, equipment, and the storage, food preparation, serving and eating areas to maintain sanitary conditions and meet health and safety requirements.
Estimates food preparation amounts and adjusts recipes if required for the purpose of meeting mandated nutritional requirements, projected meal requirements and minimizing waste.
Inspects food items and/or supplies received for the purpose of verifying quantity and specifications of orders and/or complying with mandated health requirements.
Monitors kitchen areas for the purpose of ensuring a safe work environment.
Records equipment malfunctions for the purpose of maintaining equipment in a safe working order.
Stocks food, condiments and supplies to maintain adequate quantities and security of items.
Assists the supervisor in the oversight and preparation of food and beverage items (e.g. transport preparation, temperature monitoring etc.) for purpose of ensuring department objectives are achieved.
Performs coverage for other positions within area of responsibility for the purpose of ensuring overall coverage of food service operations.
Performs other duties as assigned.

SUPERVISORY/BUDGET RESPONSIBILITIES:

This position has no supervisory or budget responsibility.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of rules, regulations, policies and procedures involved in the daily operation and control of county jail facility.
Ability to understand multi-step written and oral instructions.
Knowledge of health and safety standards; cooking; and safety practices and procedures.
Ability to communicate with diverse groups; set priorities; work with inmates and establish and maintain effective working relationships as a part of a team.
Ability to perform basic math, including calculations, percent's and/or ratios.
Ability to operate kitchen and laundry appliances such as tilt cooker, mixer, coffee machine, flat top grill, ice machine, dishwasher, washer, dryer, floor buffer, floor viper and oven.
Knowledge of computer software, such as JMS, Keefe Commissary Network, Securus, Microsoft Word, Excel, and Outlook.
MINIMUM QUALIFICATIONS:

Applicants for Detention Officer position(s) must be at least 18 years of age on the date of employment.
Applicants must be high school graduate or have passed a General Education Development (GED) test indicating high school graduation level.
Applicants must be a U.S. citizen and a resident of the contiguous United States for a period of time sufficient to conduct a comprehensive background investigation. Consideration given for military overseas assignments.
If a military veteran, applicant must not have been discharged from any military service under less than honorable conditions and must not have been convicted of any court-martial higher than a summary.
Applicant must pass all phases as required for the position being sought.
Applicant must possess a current valid Texas driver's license. (Out of State applicants accepted, but current valid Texas driver's license is required at time employment begins.)
No Felony convictions.
No Misdemeanor (A) convictions.
No Misdemeanor (B) convictions in last ten years.
No family violence convictions including Class (C).
Applicants must have a favorable employment history. All information given regarding past employment will be thoroughly checked.
Applicants must be eligible for licensing by the Texas Commission on Law Enforcement (TCOLE) if not presently licensed. The applicant must attend a 96 hour Jailer Certification course in order to receive their Jailer License. The course must be taken within one year of employment with the Rockwall County Sheriff's Department.
Applicants should have a good communication and computer skills and also demonstrate comprehensive reading and comprehension skills.
Most positions will require working a 12 hour shift, with shifts being 6:00 AM to 6:00 PM and 6:00 PM to 6:00 AM.
Shifts operate on set days off with one 8 hour shift each week:
3 days on, 4 days off
4 days on / 3 days off (4th day is an 8 hour shift)
(Hours & Shifts are subject to change.)
Applicants must be able to work all shifts, holidays and weekends.
Ability to successfully complete a food safety course and obtain food safety certification.
No worse than 20/50 vision rating in each eye, correctable to 20/20 in both eyes. The Rockwall County Sheriff's Office uses the Department of Transportation standard vision test. The exam includes moving your eyes left to right, up and down and able to see three different colors: red, yellow, and green (just like a stop light)
Must have normal hearing and normal color vision, with or without correction.

WORKING CONDITIONS:

Position works in an office, warehouse, recreation center, kitchen, and jail environment with daily exposure to environmental conditions. Exposure to health and safety conditions is constant. Required protective equipment includes oven mitts, gloves, caps, and fire extinguisher. Frequently, standing, walking, reaching, pushing/pulling, bending, and talking are required. Occasionally, fine dexterity, lifting, carrying, sitting, kneeling, crouching and twisting are required.

CONDITIONS OF EMPLOYMENT:

Must be available to work a flexible schedule, including weekends, holidays and in emergency situations as needed.
Must successfully complete a pre-employment drug screen.
Must successfully complete a background investigation.

Must Successfully complete physical examination
Must successfully complete a psychological examination
Associated topics: administrative, administrative assistant, administrative secretary, administration, assist, counsel, human resources, mail room, office assistant, receptionist

Keywords: Rockwall County, Texas - Sheriff's Office, Texas City , Detention Officer - Support Service Officer, Other , Texas City, Texas