Senior Claims Representative - General Liability

Company: QBE Insurance Corporation
Location: Texas City
Posted on: May 17, 2022

Job Description:

Primary DetailsTime Type: Full timeWorker Type: EmployeeAt QBE, our purpose is to give people the confidence to achieve their ambitions inside and outside of work. From development opportunities, to flexible work options and highly competitive reward and benefits packages, we understand the importance of living our values when it comes to our people. Everything we do at QBE is underpinned by our company's cultural elements - because we know it's not just what we do that matters, it's how we do it that makes the difference.This opportunity will manage the handling and review of claims for assigned line(s) of business by providing accurate documentation, communicating progress, delivering consistent customer service and assisting with special projects to complete assignments. Generally responsible for working on medium to high volume of moderate complexity cases for assigned line(s) of business, including reinsurance and catastrophe claims.Primary Responsibilities Premises Liability cases including but not limited to slip/trip and falls, food borne illnesses, product liability, and property damage.Auto Bodily InjuryResponsible for handling Policy Limit Demands and Time Limits Demands and review all constraints and stipulationsResponsible for managing caseload of 30 new exposures per month, with pending of 130 exposures, up to $100k authorityAbility to test/maintain licenses as required by state specific department of insurancesAdequately prepare and present case files with internal and external partnersRequired Education Bachelor's Degree or equivalent combination of education and work experienceRequired Experience 3 years relevant experienceRequired Licenses/Certifications Maintain adjusters license in states requiring licensingPreferred Competencies/Skills Utilize effective communication to effectively influence and persuade decision makers; understand the needs and goals of customers and actively look for ways to meet them Mediate and resolve conflict using a logical approach Identify relevant information and understand it's impact Maintain integrity of claims portfolio and evidence Use multiple resources to gather and analyze significant data Leverage technical knowledge to make cost-effective decisions Encourage open communication, cooperation and knowledge sharing High attention to detail Implement planning to organize, prioritize and measure individual workPreferred Experience 4 years claims handling experience increasing levels of responsibilityPreferred Licenses/Certifications Progress toward an insurance designation such as Associate in Claims (AIC) Associate in Management (AIM) Chartered Property Casualty Underwriter (CPCU) or Senior Claim Law Associate (SCLA)Preferred Knowledge Working knowledge of claims administration best practices and procedures Working knowledge of insurance products and services Understanding of relevant laws and regulations across multiple jurisdictions Understanding of market trends and organizational strategies Working knowledge of Microsoft Office Suite, general computer software and database systemsQBE Cultural DNA Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) - because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:-We are customer-focused-We are technical experts-We are inclusive-We are fast-paced-We are courageous-We are accountable-We are a teamAll employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practicesUS Only - Travel Frequency NAUS Only - Physical Demands General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.US Only - Disclaimer To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.Job Type Individual ContributorGlobal Disclaimer The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.How to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Keywords: QBE Insurance Corporation, Texas City , Senior Claims Representative - General Liability, Other , Texas City, Texas