Senior Claims Representative - General Liability
Company: QBE Insurance Corporation
Location: Texas City
Posted on: May 17, 2022
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Job Description:
Primary DetailsTime Type: Full timeWorker Type: EmployeeAt QBE,
our purpose is to give people the confidence to achieve their
ambitions inside and outside of work. From development
opportunities, to flexible work options and highly competitive
reward and benefits packages, we understand the importance of
living our values when it comes to our people. Everything we do at
QBE is underpinned by our company's cultural elements - because we
know it's not just what we do that matters, it's how we do it that
makes the difference.This opportunity will manage the handling and
review of claims for assigned line(s) of business by providing
accurate documentation, communicating progress, delivering
consistent customer service and assisting with special projects to
complete assignments. Generally responsible for working on medium
to high volume of moderate complexity cases for assigned line(s) of
business, including reinsurance and catastrophe claims.Primary
Responsibilities Premises Liability cases including but not limited
to slip/trip and falls, food borne illnesses, product liability,
and property damage.Auto Bodily InjuryResponsible for handling
Policy Limit Demands and Time Limits Demands and review all
constraints and stipulationsResponsible for managing caseload of 30
new exposures per month, with pending of 130 exposures, up to $100k
authorityAbility to test/maintain licenses as required by state
specific department of insurancesAdequately prepare and present
case files with internal and external partnersRequired Education
Bachelor's Degree or equivalent combination of education and work
experienceRequired Experience 3 years relevant experienceRequired
Licenses/Certifications Maintain adjusters license in states
requiring licensingPreferred Competencies/Skills Utilize effective
communication to effectively influence and persuade decision
makers; understand the needs and goals of customers and actively
look for ways to meet them Mediate and resolve conflict using a
logical approach Identify relevant information and understand it's
impact Maintain integrity of claims portfolio and evidence Use
multiple resources to gather and analyze significant data Leverage
technical knowledge to make cost-effective decisions Encourage open
communication, cooperation and knowledge sharing High attention to
detail Implement planning to organize, prioritize and measure
individual workPreferred Experience 4 years claims handling
experience increasing levels of responsibilityPreferred
Licenses/Certifications Progress toward an insurance designation
such as Associate in Claims (AIC) Associate in Management (AIM)
Chartered Property Casualty Underwriter (CPCU) or Senior Claim Law
Associate (SCLA)Preferred Knowledge Working knowledge of claims
administration best practices and procedures Working knowledge of
insurance products and services Understanding of relevant laws and
regulations across multiple jurisdictions Understanding of market
trends and organizational strategies Working knowledge of Microsoft
Office Suite, general computer software and database systemsQBE
Cultural DNA Everything we do at QBE is underpinned by our DNA
(which interlinks seven cultural elements) - because we know it's
not just what we do that matters, it's how we do it that makes the
difference. We expect all employees to role model and inspire the
right behaviours that link to our cultural elements:-We are
customer-focused-We are technical experts-We are inclusive-We are
fast-paced-We are courageous-We are accountable-We are a teamAll
employees are expected to adhere to QBE's Code of Ethics and
Conduct and apply sound risk management practicesUS Only - Travel
Frequency NAUS Only - Physical Demands General office jobs: Work is
generally performed in an office environment in which there is not
substantial exposure to adverse environmental conditions. Must have
the ability to remain in a stationary position for extended periods
of time. Must be able to operate basic office equipment including
telephone, headset and computer. Incumbent must be able to lift
basic office equipment up to 20 lbs.US Only - Disclaimer To
successfully perform this job, the individual must be able to
perform each essential job responsibility satisfactorily.
Reasonable accommodations may be made to enable an individual with
disabilities to perform the essential job responsibilities.Job Type
Individual ContributorGlobal Disclaimer The duties listed in this
job description do not limit the assignment of work. They are not
to be construed as a complete list of the duties normally to be
performed in the position or those occasionally assigned outside an
employee's normal duties. Our Group Code of Ethics and Conduct
addresses the responsibilities we all have at QBE to our company,
to each other and to our customers, suppliers, communities and
governments. It provides clear guidance to help us to make good
judgement calls.How to Apply:To submit your application, click
"Apply" and follow the step by step process.Equal Employment
Opportunity:QBE is an equal opportunity employer and is required to
comply with equal employment opportunity legislation in each
jurisdiction it operates.
Keywords: QBE Insurance Corporation, Texas City , Senior Claims Representative - General Liability, Other , Texas City, Texas
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