RN - Director of Patient Experience
Company: Gables Search Group
Location: Texas City
Posted on: October 7, 2021
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Job Description:
Director (RN) of Patient Experience-Full Time-Texas
City, TX Shift: Full Time (No Weekends) This Healthcare Facility is a 223-bed facility located southeast
of Houston in Texas City. Founded in 1952, this campus has grown
from a 90-bed hospital to a state-of-the-art facility to meet the
needs of the surrounding communities. The hospital offers a variety of acute-care services, including
24-hour emergency care, cardiovascular care, women's services, and
orthopedics. Staff members say it is a great place to
work because of its fast pace, supportive management, and emphasis
on teamwork. Job Functions: Implement division strategic plan for advancing patient
experience that aligns with the enterprise framework Collaborate with the healthcare system, division and corporate
leadership to develop targeted action plans for leaders and key
facility/unit results Shape corporate strategy by providing data-driven feedback on
needed interventions or workshops Conducts regular site visits (travel required) to provides
oversight, coordination and direction for patient experience
initiatives under direction of DVPPE Operationalize stactics and best practices including but not
limited to Nurse Leader Rounding, Employee Rounding, Standards of
Behavior, Bedside Shift Report, etc. and coaches facilities in
support of these strategic goals Analyzing CAHPS and other Patient Experience data and provide
frequent reporting to key stakeholders Coordinates with Education and HR partners to implement
evidenced based practices training classes or other programs to
ensure new and existing staff have proper tools and preparation to
perform daily tasks and duties Engage with individual facilities to identify unique concerns
and assist with development of action plans Provide support and direction with regards to obtaining
favorable CAHPS results Monitor and evaluate reports consistently, trouble shoot areas
of concerns; implement corrective action as needed Validates information gathered onsite visits and reported to
leadership for improved outcomes Evaluate the effectiveness of training courses, workshops, or
other developmental interventions designed to address training
needs of individuals or groups of employees. Education: Bachelor's Degree in Nursing Required Master's Degree in Healthcare Leadership or other related field
Required Education: 3+ years of Healthcare leadership or
management Preferred Licensure: Lean experience or Six Sigma Black or Green Certificates
Preferred Salary Range: $43.68 (3-5 years
experience) $54.60 (5-10 years experience) $65.52 (10+ years
experience)General Comments
Keywords: Gables Search Group, Texas City , RN - Director of Patient Experience, Other , Texas City, Texas
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