Technology Support III
Company: JPMorganChase
Location: Houston
Posted on: April 1, 2026
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Job Description:
Description Propel operational success with your expertise in
technology support and a commitment to continuous improvement. As a
Technology Support III team member in Enterprise technology team,
you will ensure the operational stability, availability, and
performance of our production application flows. Encourage a
culture of continuous improvement as you troubleshoot, maintain,
identify, escalate, and resolve production service interruptions
for all internally and externally developed systems, leading to a
seamless user experience. Job responsibilities Provides end-to-end
application or infrastructure service delivery to enable successful
business operations of the firm Supports the day-to-day maintenance
of the firm’s systems to ensure operational stability and
availability Assist in the monitoring of production environments
for anomalies and address issues utilizing standard observability
tools Identify issues for escalation and communication, and provide
solutions to the business and technology stakeholders Analyze
complex situations and trends to anticipate and solve incident,
problem, and change management in support of full stack technology
systems, applications, or infrastructure Required qualifications,
capabilities, and skills 3 years of experience or equivalent
expertise troubleshooting, resolving, and maintaining information
technology services Demonstrated knowledge of applications or
infrastructure in a large-scale technology environment both on
premises and public cloud Experience in observability and
monitoring tools and techniques Exposure to processes in scope of
the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills Experience with
one or more general purpose programming languages and/or automation
scripting Working understanding of public cloud
Keywords: JPMorganChase, Texas City , Technology Support III, IT / Software / Systems , Houston, Texas
