Were excited to have now joined the 7-Eleven family of
The Restaurant Associate is responsible for providing prompt,
efficient, effective safe and courteous quality food service to the
guest. These objectives are obtained through quality of guests,
merchandising handling, cleaning, maintenance, safety, security,
and other general duties as assigned.
Cultivate a GUEST in Mind Culture. 1. Focus on the wildly
important. 2. Be a leader. 3. Be committed to the guest.
* Provides prompt, courteous service by greeting and assisting
guests. * Performs duties necessary to maintain stores cleanliness,
and basic upkeep (food preparation areas, shelves, counter space,
etc.), ensuring that areas are sanitary and presentable at all
times. * Complies with all food safety behaviors including but not
limited to proper food handling procedures, temperature
requirements, and bad merchandise record. (All Restaurant
Associates are required to wear latex gloves while handling and
preparing food products.) * Maintains knowledge of all products
offerings and promotions. Supports advertising campaigns, sales
promotions, and properly displays food. (Building and taking down
of display) * Maintains 100% in-store efficiency on top selling
menu items. * Receives product from vendor and follows correct
procedures (building and taking down displays.) In addition to
assisting management with ordering and vendor check-in. * Monitors
food activities to ensure that guests receive exceptional service.
Examine food products to ensure that it is correctly priced.
(Inventory levels, pricing, stocking and rotating merchandise.) *
Keeps food service display fully stocked, ensuring merchandise
faces front at all times. * Prepares food items per required menu
and recipe for affiliated stores. * Assembles high-margin products
as directed by Food Service or Facility Manager. * Follows Company
policies and procedures, and all laws governing beverage and
tobacco sales. * Follows all credit card, money order, and check
cashing policies. * Regularly looks for, and eliminates safety
hazards. Reports unsafe acts or conditions to management. *
Prepares required accident/incident reports; immediately reporting
such activity to management. * Uses suggestive selling techniques,
when operating the cash register, and all point-of-sales equipment.
* Follows Company policies and procedures established to prevent
loss of cash and merchandise due to actions by employees, vendors,
and guests. * Safeguards cash and merchandise; follows Company
robbery prevention and reaction procedures as provided in the
Emergency Response Reporting Procedures and Policy Manual. * Reacts
to and reports customer complaints tactfully and promptly. *
Maintains a professional personal appearance in accordance with
Company Uniform and Personal Appearance Policy. * Reports to work
on time and when scheduled. * Performs other duties as
Education and Experience High School diploma or GED is
preferred. Previous food service experience is preferred. Must
maintain current food handlers or food safety certification as
required by county. Must be authorized to work in the United
Knowledge and Skills Demonstrates sales and customer services
skills. Ability to read and interpret documents such as rules,
operating and maintenance instructions and procedure manuals.
Ability to write routine reports and to speak effectively before
customers and employees. Ability to add, subtract, multiply and
divide in all units of measure using whole numbers, common
fractions and decimals. Ability to exercise sound judgment and work
with minimum supervision. Ability to perform basic computer
* Must be able to stand and/or walk for full shift. * Ability to
occasionally lift and/or carry up to 50 pounds from ground to
overhead, and/or 60 pounds from ground to waist level, up to thirty
minutes of workday (i.e., assisting in stocking/maintaining
inventory levels). * Ability to push, and pull with arms up to a
force of 128 pounds (i.e., utilizing hand truck.) * Ability to bend
at the waist with some twisting, up to one hour of the workday. *
May be required to climb a ladder and/or stool, kneel or crouch to
store or retrieve materials and/or place or remove signs. * Ability
to grasp, reach, and manipulate objects with hands all day. This
handwork requires eye-hand coordination and may require bilateral
coordination of hands, up to four hours of the workday.
* Employee performs approximately 95% of work indoors. Outside
work will be required. * Employee is exposed to intermittent indoor
cold temperature extremes when working in the walk-in cooler and/or
* Committed to work assigned hours. * Must be able to work
flexible hours (nights, weekends, and holidays.) * Stores operate
24 hours a day, 7 days a week.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential job functions. Essential
functions are job duties that an employee must be able to perform
with or without reasonable accommodation. All of the
responsibilities listed above are considered essential job
functions to this position.
This job description is subject to change at any time.