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Assistant Manager - Missouri City, TX

Company: Dutch Bros Coffee
Location: Texas City
Posted on: November 23, 2022

Job Description:

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position OverviewAs the Assistant Manager, you will continue to support your team and uphold the Dutch vision through demonstrating our core values of Speed, Quality, and Service. Being available to all shop employees as a source of information and voice within the management circle. At the same time, you will be an asset to your manager in assisting meeting their needs while managing staffing and inventory. Key Result Areas (KRA's):Ensure the crew and shop have everything they need to provide a mind-blowing experience to every customer:

  • Primary responsibility is to model and meet all expectations of the Broista and Shift Lead roles
  • Manage inventory. Ensure the shop maintains the proper inventory levels to serve each customerCreate a staffing schedule that promotes speed, quality, and service while following Dutch Bros policies and standards:
    • Manage the schedule. Ensure that the shop is prepared to serve customers with excellent speed, quality, and service while maintaining responsible business practices.
    • Ensure the schedule is completed on time every week/ bi-weekly
    • ResponsibleAssist the Shop Manager in developing and coaching the crew:
      • Assist the Shop Manager with recruiting, interviewing, and flow checks
      • Assist the Shop Manager with the coaching and discipline process for Broistas and Shift leads
      • Be a good teammate and role model. Attend Mandatory meetings, know your resources, and adhere to all company policies and procedures as laid out in the Field Guides and Employee Handbook.
      • Other duties as assignedEmployee Benefits & Perks
        • Paid Volunteer Hours
        • 401(k) Eligibility after 1 Year (Must be 18 years of age and work 20 hrs/week)
        • Education Benefit Program (Eligible after 1 Year)
        • Employee Assistance Program (Legal Services, Confidential Counseling, Financial Services, etc.)
        • Culture of Wellness & Wellbeing
        • Free Dutch Bros Swag
        • Free CoffeeJob Qualifications
          • No disciplinary action for the past 90 days (Required)
            • Disciplinary action is defined as: a coaching conversation resulting in the completion of formal documentation with signatures.
            • Must have the desire to become an Operator
            • Must have performed a minimum of 10 shifts as a Shift Lead
            • Must score 80% or higher on the most recent leadership survey, with over 80% participation from crew
            • Prerequisite to employment is to obtain and maintain a Food Handler Permit/Certification as required based on state/local regulations.
            • Ability to complete, pass and maintain mandatory certificates, trainings, and knowledge tests under the Dutch Bros required standards for company policies, and federal, state, and/or local regulations.Competencies
              • Adaptable
              • Excellent Communicator
              • Conflict Management
              • Problem Solving & Decision Making
              • Active Listening
              • Team Development
              • Influence
              • Delegation
              • Adaptability
              • Professionalism
              • Strategic ApplicationPhysical Requirements
                • Constant standing/walking, up to 10 hours at a time
                • Occasional stooping, kneeling, or crawling
                • Occasional pushing, pulling, lifting, or carrying up to 50 lbs
                • Occasional ascending or descending on ladders and ramps
                • Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine
                • Constantly receiving detailed information through oral communication
                • Constant clarity of vision at near and/or far distances
                • Constant cash handling requiring mental math
                • Constant talking, expressing or exchanging ideas by means of verbal communicationCompensation:$12.00 + tipsIf you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

Keywords: Dutch Bros Coffee, Texas City , Assistant Manager - Missouri City, TX, Executive , Texas City, Texas

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