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Software Product Management - HP AI Driven Managed Services

Company: HP Development Company, L.P.
Location: Texas City
Posted on: September 23, 2022

Job Description:

Software Product Management - HP AI Driven Managed Services

Description -

This is a remote position and can be located anywhere in the U.S.

HP is embarking on an exciting journey of creating multiple Software SaaS and Managed Services Products to delight our customers. In this area, we will create multiple products in areas of insights, end-user experience and productivity and manageability tools. All of these products will need data and tons of it from our devices and other 3rd parties. With the right data, HP can create differentiated value for our enterprise customers using actionable insights. The areas will range from remote employee experience to processes and sales optimization or remote remediation. Imagine Data and AI on steroids but to solve enterprise customer problems improving their top and bottom line. You will do this by providing AI driven Automation for solving remote worker problems. What we do know - is Hybrid work is here to stay and that employees want to be at their most productive and collaborative not giving up the flexibility to work from home and office and anywhere. HP and you have a great opportunity in transforming how we work.

Innovation is in HP's DNA. From our origins in a Palo Alto, CA garage in 1939, to our current position as one of the world's leading technology companies, HP has grown to become a leader in technology and corporate culture, inspiring innovators and entrepreneurs around the globe.

HP brings together a portfolio that spans printing, personal computing, software and services to serve more than 1 billion customers in over 170 countries. We are committed to fostering a diverse and inclusive workplace that attracts exceptional talent and to supporting our employees to succeed at all levels. We dream in over 35 languages and share one mission: to engineer experiences that amaze.

At HP Inc, hybrid work - from home, office and anywhere, has become a necessity (from a luxury offered by companies). This is a massive responsibility as well as an opportunity for HP. HP is on a mission to make lives of hybrid-users better by improving their work experience and community interactions from wherever they work. For companies, remote manageability and insights will give competitive edge and peace of mind to business owners. All this innovation, stems from data and insights as our cornerstone.

As a Product Manager in the Personal System Software R&D division, you will be responsible for generating differentiated value through innovation in the Enterprise SaaS space. You will need to scale your products at HP scale of millions of devices. This is a cross functional role - where you will interact with multiple HP Products. We have an exceptional team of incredibly talented product managers and engineers at HP has grown year on year massively.

About you

We are seeking an enthusiastic and motivated leader who is passionate about enterprise SaaS, customers and our people too.

  • Strong "Technical Knowledge" and hands-on experience in Product Management and functional requirements definition
  • An "Entrepreneurial Attitude" and full understanding of what it takes to operate in a very dynamic, fast-paced and results oriented environment
  • Personality and Cultural Alignment to influence right decisions - without breaking bridges and adhere to the HP way
  • Super-passionate about converting data to customer valuable insights
  • Good understanding of the Enterprise IT Eco-system is a plus

    • Good "Analytical Thinking" to make majority of right judgement calls


      As the Product Manager - HP AI Driven Managed Services you will be responsible for driving product success:

      • Define what problems your product should solve and identify metrics of success
      • Define and prioritize the software product backlog

        • Work with peers from other groups within HP to ensure buy-in on strategy.
        • Create product roadmaps, groom backlogs
        • Define acceptance criteria and review features throughout the development process for quality
        • Demonstrate, present to and train field and customer audiences on software functionality
        • Research and respond to customer questions including navigating complex situations involving multiple parties

          • Own how product is delivered to customer, and how customer interacts with product
          • Track product usage and metrics and suggest/drive course corrections
          • Contribute ideas to solve product problems
          • Manage dependencies from and lead peer-groups and 3rd parties to enable delivery of the combined solution




            Multiple of the following:

            • Bachelor's or Master's degree Bachelor's Degree in Computer Science, Engineering, MIS, STEM or related discipline or equivalent experience preferred
            • Experience managing Enterprise SaaS systems or security products is a plus
            • Experience with Managed Services or IT is preferred
            • Experience in Data or AI products is a plus

              • 7+ Years of experience in software industry
              • 5+ Years of software Product Management experience, with exposure both to engineering teams and engagement with customers
              • 2+ Years of experience as a software architect, developer, tester or equivalent on Windows is a plus
              • Strong user experience/design sense, with a record of building great products.
              • Strong organizational as well as written and oral communication skills.

                Job -

                Schedule -
                Full time

                Shift -
                No shift premium (United States of America)

                Travel -

                Relocation -
                Not Specified

                EEO Tagline -

                HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.

Keywords: HP Development Company, L.P., Texas City , Software Product Management - HP AI Driven Managed Services, Executive , Texas City, Texas

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