Assistant Manager
Company: Oldham Goodwin Payroll LLC
Location: Texas City
Posted on: April 4, 2021
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Job Description:
Description:
This is a full-time Assistant Manager position, located in Texas
City, Texas. We are looking for a proven leader to drive the
property forward in its occupancy and leasing management. Our ideal
candidate has a minimum of 3-5 years' relevant work experience, and
will put our core values into action every day as we create a
successful community. This person will be responsible for the
day-to-day lease up and operations of the community. The Assistant
Manager must also have a thorough understanding of the competitive
market and high standards for customer service. Candidates should
be very organized and strong in marketing, resident retention,
resident relations, and collections.This position requires that
candidates must have a minimum of 2 years LIHTC (Tax Credit) or
HOME experience. REPORTS TO: COMMUNITY MANAGER AND DISTRICT
MANAGEROVERVIEW: Performs activities related to apartment rentals,
move-ins, and lease renewals. Has extensive knowledge of new
construction lease up. Will partner with the Community Manager and
Marketing Department pertaining to the property's marketing,
advertising, and sales activities. Will attend all Expos, Trade
Shows, Chamber Events, and other outsource marketing functions.
Interacts directly with prospective and current residents to
achieve maximum occupancy, including generating and handling
traffic, leasing apartments, preparing lease documentation, and
rent collection. DUTIES AND RESPONSIBILITIES: --- Conduct all
business in accordance with Oldham Goodwin Group policies and
procedures. Fair Housing, Americans with Disabilities Act, Fair
Credit Reporting Act, and all other Federal and State laws.---
Assist in hiring, training, motivates and supervises all on-site
leasing staff in order to achieve operational goals of assigned
community. This includes new employee orientation and training,
ongoing formal and informal performance evaluation, review and
approval of timesheets, instructing and advising on-site staff of
employee procedures and guidelines.--- Provide comprehensive
feedback to under-performing employees. Facilitates disciplinary
procedures and documentations up to and including terminations of
employment if necessary.--- Conduct on-going training with office
staff; e.g., leasing paperwork, fair housing, and any other type of
training that may be needed on a daily basis.--- Correctly complete
all lease applications, assist with application verification, and
notify prospective residents of results.--- Exhibit a thorough
understanding of leases and ensure residents and personnel are in
compliance.--- Maintain accurate resident records in property
management software.--- Ensure that lease files are complete and
that completion of leases is being executed properly in Doc
Management.--- Responsible for offices opening on schedule, as well
as condition of office and model apartment.--- Maintains records on
all aspects of management activity on a daily, weekly, and monthly
basis. Submits required reports to corporate offices on a weekly
and monthly basis.--- Ensure resident retention through
communication and the delivery of excellent customer service.---
Accept service requests from residents and route to maintenance for
prompt processing.--- Serve as liaison between maintenance and
residents to assure all maintenance requests are addressed
appropriately.--- Ensure contact with residents on a regular basis
to assess needs and provide resolution to resident issues.---
Maintain a positive customer service attitude. As a member of
management, you are required to maintain a professional appearance,
demeanor, and interaction with co-workers, residents, and vendors
at all times.--- Review all notices to vacate to determine the
cause of the move-out.--- Conduct market surveys monthly and
provide trend report information. Shop competition and be aware of
neighborhood market conditions.--- Greet prospective residents,
qualify, determine needs and preferences, and professionally
present community and specific apartments while providing features
and benefits.--- Maintains awareness of market/industry conditions
and trends via trade publications, professional organizations,
etc.--- Contribute ideas to the Community Manager for marketing the
property and improving resident satisfaction.QUALIFICATIONS: ---
High School Diploma--- Preferred 3-5 years' experience in the field
or related area-preferably in an Assistant Manager Position---
Computer Skills to include Microsoft programs and Windows---
OneSite operating system skills recommended--- Good verbal,
written, and supervisory skills--- MUST HAVE A MINIMUM OF 2 YEARS
LIHTC (TAX CREDIT) EXPERIENCE Work Hours: Full time hours. Must be
available to work evenings and on weekends according to the
business needs of the company and for emergencies.
DRIVING/TRAVELING REQUIREMENTS: --- Frequent need (20% to 25% of
the time) to utilize personal transportation to inspect apartment
community and surrounding neighborhood, make trips to the back and
visit the corporate office.--- Occasional use of golf cart may be
necessary.--- Must have valid driver's license and automobile
insurance.PM20.
Requirements:
PI133074405
Keywords: Oldham Goodwin Payroll LLC, Texas City , Assistant Manager, Executive , Texas City, Texas
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